Why Our Meets Matter

At Old Flatts Farm Luxury Pet Retreat, our meet & greets are designed to give owners complete confidence and to help every dog feel at ease before their stay. They’re relaxed, personal, and focused entirely on understanding what each pet needs to feel safe, happy, and at home.

Building Trust From The Start

Owners often tell us how much reassurance that first visit brings. “The meet and greet was brilliant… I felt very reassured that they would be cared for and safe.” — Amy

For those with older or more sensitive dogs, seeing the environment in person can be a turning point. “It’s really difficult looking for care for a senior dog… the set up at Old Flatts Farm is brilliant.” — Lynda

Helping Dogs Settle Naturally

A meet & greet gives dogs the chance to explore the space, meet the team, and relax in their own time. “Our Westie was immediately at home running around the exercise area which is completely secure.” — John

Some dogs settle so well that they can’t wait to come back. “He literally dragged me up from the car park to you – that says it all.” — Cathy.

Understanding Your Pet’s Individual Needs

We take the time to learn routines, preferences, and any special requirements. “Victoria and Helen took the time to go through each dog’s individual needs so we could be assured they would get everything they needed.” — Carl

Owners value the thoughtful, unhurried approach. “Victoria took the time to learn all about my boys’ needs and routines… it will be like home from home for them.” — Deena.

Seeing Our Standards First-Hand

Nothing replaces walking through the retreat yourself. “Every detail has been thought of and the quality of the accommodation is exceptional.” — John “The whole place was so clean and in order, very professional.” — Amy

Many visitors tell us it exceeds anything they’ve experienced before. “Old Flatts Retreat offers far more than other kennels we have used over the years.” — Linda.

Confidence That Lasts

A meet & greet gives owners peace of mind long before their holiday begins. “We feel so assured that our puppies will be warm, cosy and very well looked after.” — Alison

“We can go on holiday safe in the knowledge our precious pet will be well looked after.” — John

Book With Us - We'd Love To Meet You & Your Pets

If you have not booked with us before, please contact us to arrange a meet-and-greet appointment.

We can't wait to meet you.